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MASS vs CAPS: Understanding Support for Continence and Medical Aids

  • chrisnobl3
  • Apr 18
  • 3 min read

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When it comes to accessing support for medical aids and continence products, two key programs in Australia are the Medical Aids Subsidy Scheme (MASS) and the Continence Aids Payment Scheme (CAPS). While both offer financial assistance, they serve different purposes, and understanding their differences can help ensure you get the right support.


What is MASS?


The Medical Aids Subsidy Scheme (MASS) is a Queensland Government program that helps people with permanent or stabilised medical conditions or disabilities access subsidised medical aids and equipment.


These aids are designed to improve everyday life by helping people manage their conditions and live as independently as possible.


MASS can assist with a variety of items, including:


  • Wheelchairs and mobility scooters

  • Walkers and walking frames

  • Shower chairs, over-toilet aids, and commodes

  • Hoists and pressure-relieving mattresses

  • Communication devices

  • Respiratory aids such as CPAP machines or oxygen concentrators

  • Continence aids (in some cases)


To access MASS, individuals typically need to undergo an assessment by a registered healthcare professional such as an occupational therapist, physiotherapist, or nurse, who will assist with the application and determine the appropriate equipment.


What is CAPS?


The Continence Aids Payment Scheme (CAPS) is a federal government program that provides an annual payment to help people living with permanent and severe incontinence manage the cost of continence products.


These products are essential for maintaining health, hygiene, and dignity.


CAPS covers items such as:


  • Disposable or reusable continence pads

  • Pull-up pants and adult nappies

  • Catheters and drainage bags

  • Mattress protectors or bed pads


The key feature of CAPS is that the payment goes directly to the person (or their carer), allowing for greater flexibility in choosing products and managing purchases.


Key Differences: MASS vs CAPS


While both programs are designed to improve quality of life, they differ in terms of eligibility, focus, and funding structure:


  • MASS is a Queensland-only program and covers a wide range of medical aids and equipment. The scheme requires assistance from a health professional for application.


  • CAPS is a national program available to eligible Australians with incontinence. It focuses only on continence products, and the payment is made directly to the individual for self-management.


Can You Use Both Programs?


Yes, it is possible to use both programs—but for different needs.

For example, a person could:


  • Receive CAPS funding to help cover the cost of continence products.

  • Access MASS to assist with purchasing a mobility aid or bathroom equipment.


It’s important to note that while both programs can work together, MASS generally won’t cover continence aids if you’re receiving CAPS funding for the same products.


However, if someone does not meet the eligibility requirements for CAPS, MASS may still be able to help provide continence aids.


Real-Life Example: Bev’s Story


Bev, a 76-year-old living in a regional Queensland town, uses continence products daily and also requires assistance with mobility due to arthritis. By accessing both programs, Bev is able to:


  • Receive CAPS funding to cover the cost of continence pads.

  • Use MASS to get a walker and raised toilet seat to assist with mobility.


With these two programs, Bev can maintain her independence and comfortably manage her daily life at home.


How to Apply for MASS and CAPS


Both programs have specific eligibility criteria, and the application processes vary:


Applying for MASS


  • You’ll need to undergo an assessment by a healthcare professional, such as an occupational therapist or physiotherapist.

  • The health professional will determine the right equipment for your needs and assist with submitting the application.


For more information about MASS and how to apply, visit the Queensland Health website: www.health.qld.gov.au/mass


Applying for CAPS


  • To access CAPS, you must provide medical documentation proving your condition is permanent and severe.

  • Once approved, the payment is made directly to you, and you can use it to purchase the products you need.


For more details about CAPS and the application process, visit the Services Australia website: www.servicesaustralia.gov.au/caps


Additional Resources


Here are some helpful resources for accessing support:


  • National Continence Helpline

    Provides free advice from continence nurse advisors.

    Phone: 1800 33 00 66

    Website: www.continence.org.au


  • Carer Gateway

    Offers support and respite for carers of people with a disability or long-term health conditions.

    Phone: 1800 422 737

    Website: www.carergateway.gov.au

 
 
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